My Client Has Been Scammed

MY CLIENT HAS BEEN SCAMMED!

I was notified today by my angry client thinking that I had collected a payment via ‘www.gocardless.com’ for an amount that did not relate to our agreement. My client went on to say he has been charged since December twice in the month.

Obviously I had to investigate this and ‘Gocardless‘ confirmed that the amount my client was querying was nothing to do with me.

Gocardless sent me an email to trace payments with a link https://gocardless.com/payment-lookup/ I forwarded this onto my client and he managed to find out who the company was that had in fact taken the payments and it so happens to be the company named above.

I nearly lost a client because of these muppets so I am going to play fire with fire.

Who are GoCardless:

Gocardless in a nutshell is a service to set up direct debits for small businesses, meaning any company that collects recurring payments has the ability to collect payments month after month. They have created a global bank debit network, to rival credit and debit cards. … GoCardless has offices in London, Paris, Munich, Melbourne and San Francisco.

MANGOMEDIA.ONLINE

This is what I found out about the company by doing to simply search:

Do not just take my word for it do read what trust pilot have on them:

https://uk.trustpilot.com/review/mangomedia.online

Their telephone number also does not work:

01229 797 282

I did send them an email but I have a feeling it will be ignored, hence I did a Companies House Search and this is what I found:

https://find-and-update.company-information.service.gov.uk/company/11318727

Screenshots Below:

Now there are a couple of resigned directors on this portal however I am after the current director ‘ STEVEN DOMINIK COLEMAN’ who has 75% shares in the company but what is a bit weird he does not seem to be on LinkedIn. However I did find one of the resigned directors and have asked this person to contact me. If they don’t then it will be a matter for the police and small claims court.

Seeing now I have a name for this person not only will I be advising my client and anyone else that has been scammed by this company to contact:

https://www.actionfraud.police.uk/

This is classed as cyber crime. To try to get the money back a formal letter needs to be sent to this person:

Mr Steven Dominik Coleman

Correspondence Address is also in the footer of their website:

123 Domains Names Limited
48 Dartmouth Street
Barrow-In-Furness
LA14 3AS

To get your money back after giving this person time preferably 7 – 14 days, one can also go down the following route, however you need to exhaust all avenues to retrieve payment including, phoning your bank , emailing, sending snail mail letter (post) and finally take them to a small claims court, this will cost you but you can claim the money back for court fees and debt collection fees:

SMALL CLAIMS COURT

https://www.gov.uk/make-court-claim-for-money

https://www.gov.uk/make-court-claim-for-money/court-fees

DEBT COLLECTOR

If you go down the route of getting a debt collector involved they will charge you upfront.

You could try this company although I have never used them personally but they offer ‘NO WIN NO FEE DEBT COLLECTION’ https://mydebtrecovery.co.uk/

Do your own research and get prices before settling for any particular company.

Hence it is better to try and do it yourself and try to recover the money. If you find this daunting you can then hire a debt collector.

Final Thoughts

These people are low lifes in my opinion if they prey on people and give web designers a bad name.

Hence anyone that crosses my path and messes with my clients will be publicly named and shamed.

‘Steven Dominik Coleman’

….is now publically named and shamed and will be on my radar forever unless he gives back all the money he has scammed from everyone.

He is not on LinkedIn, not sure about Facebook and seems to have little carbon footprint. He may well in fact have two locations, but primarily I am concentrating on 123 Domain Names LTD (no relation ot 123reg,com), obviously in the world of domaining someone is bound to know who he is……

I did some more digging on the resigned directors of 123 Domain Names and one of them who is on LinkedIn is associated with a company called ‘The Domain Directory’ and guess who I found to be an active director only Mr Steven Coleman but trading under a different address: https://find-and-update.company-information.service.gov.uk/company/12424499/officers

THE DOMAIN DIRECTORY GROUP LTD 69 Market Street, Dalton-In-Furness, England, LA15 8DL

Anyone who has any information on these people and companies 123 Domain Names LTD, MangoMedia.Online and The Domain Directory, should contact us using the form below, all information will be treated confidentially. Also when trying to recover your money send letters to both addresses mentioned above: